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Services offered by the point of single contact

The Einheitlicher Ansprechparter für das Land Brandenburg (EAPBbg) was established as Point of Single Contact as required under the EU Services Directive 2006/123/EC in 2009 to substantially simplifying business start-ups and operations in the services sector.  

Since January 2016, services concerning the recognition of professional qualifications pursuant to the Professional Qualifications Directive (2005/36/EC) have also been offered by the EAPBbg. This applies to the recognition of professional qualifications acquired in other EU Member States, in EEA States Parties or in Contracting States with mutual recognition of qualifications in professions of which exercise is subject to special conditions in Germany.

On the EAPBbg internet portal you can find out about the required administrative procedures and formalities relevant for your business. Moreover, you can complete these formalities electronically. The EAPBbg acts as an intermediary and a case handler and – upon request of a service provider - coordinates the conduct of all of the procedures and formalities required for the start-up of a business in services or for the exercise of a service activity. The EAPBbg supports service providers during the entire procedure until a final decision has been made by the responsible public body.

 The EAPBbg provides the following services:

1. Provision of information

On the EAPBbg internet portal eap.brandenburg.de comprehensive information on the following subjects is available

The Einheitlicher Ansprechparter für das Land Brandenburg (EAPBbg) was established as Point of Single Contact as required under the EU Services Directive 2006/123/EC in 2009 to substantially simplifying business start-ups and operations in the services sector.  

Since January 2016, services concerning the recognition of professional qualifications pursuant to the Professional Qualifications Directive (2005/36/EC) have also been offered by the EAPBbg. This applies to the recognition of professional qualifications acquired in other EU Member States, in EEA States Parties or in Contracting States with mutual recognition of qualifications in professions of which exercise is subject to special conditions in Germany.

On the EAPBbg internet portal you can find out about the required administrative procedures and formalities relevant for your business. Moreover, you can complete these formalities electronically. The EAPBbg acts as an intermediary and a case handler and – upon request of a service provider - coordinates the conduct of all of the procedures and formalities required for the start-up of a business in services or for the exercise of a service activity. The EAPBbg supports service providers during the entire procedure until a final decision has been made by the responsible public body.

 The EAPBbg provides the following services:

1. Provision of information

On the EAPBbg internet portal eap.brandenburg.de comprehensive information on the following subjects is available

2. Assistance

The EAPBbg will answer your requests for information and support quickly by telephone, e-mail, fax or post. Please do not hesitate to contact us directly.

3. Electronic process handling

You can manage the procedures and formalities applicable to the access or the exercise of a service activity in the state of Brandenburg electronically via the EAPBbg portal. The protected area on the EAPBbg internet portal enables you to communicate directly with the public bodies.After entering the basic details about your project you can submit the relevant forms and documents. The EAPBbg acts as an intermediary and coordinates the process between you as the service provider and the competent authorities. You will receive your approval/answer from the public bodies via the EAPBbg electronically.The following administrative procedures can be conducted via the EAPBbg:

    • Registration, change of registration and deregistration of a business
    • Permission procedures for business requiring an approval
    • Professional procedures, registrations in professional registers or rolls
    • General procedures for non-specified requests

Before managing an electronic procedure via the EAPBbg portal it necessary to create a user account (see Quick Start for Service Providers). Users need not sign up if they merely wish to read the information offered.

You can obtain information about the administrative procedure relevant for your request using the personal checklist (no user account necessary) before managing the procedures electronically. Your personal checklist will give information about the relevant procedure, the required forms, documents or certificates for your project and the competent public authorities.

Regarding the recognition of professional qualifications the following procedures can be conducted via the EAPBbg:

  • Recognition of professional qualifications acquired in an EU Member State or a Contracting State
  • Recognition of professional qualifications as a career requirement for civil servants

Of course, it is still possible for you to conduct your administrative procedure in paper form. The EAPBbg will assist you in doing so.

2. Assistance

The EAPBbg will answer your requests for information and support quickly by telephone, e-mail, fax or post. Please do not hesitate to contact us directly.

3. Electronic process handling

You can manage the procedures and formalities applicable to the access or the exercise of a service activity in the state of Brandenburg electronically via the EAPBbg portal. The protected area on the EAPBbg internet portal enables you to communicate directly with the public bodies.After entering the basic details about your project you can submit the relevant forms and documents. The EAPBbg acts as an intermediary and coordinates the process between you as the service provider and the competent authorities. You will receive your approval/answer from the public bodies via the EAPBbg electronically.The following administrative procedures can be conducted via the EAPBbg:

    • Registration, change of registration and deregistration of a business
    • Permission procedures for business requiring an approval
    • Professional procedures, registrations in professional registers or rolls
    • General procedures for non-specified requests

Before managing an electronic procedure via the EAPBbg portal it necessary to create a user account (see Quick Start for Service Providers). Users need not sign up if they merely wish to read the information offered.

You can obtain information about the administrative procedure relevant for your request using the personal checklist (no user account necessary) before managing the procedures electronically. Your personal checklist will give information about the relevant procedure, the required forms, documents or certificates for your project and the competent public authorities.

Regarding the recognition of professional qualifications the following procedures can be conducted via the EAPBbg:

  • Recognition of professional qualifications acquired in an EU Member State or a Contracting State
  • Recognition of professional qualifications as a career requirement for civil servants

Of course, it is still possible for you to conduct your administrative procedure in paper form. The EAPBbg will assist you in doing so.


See the following Youtube video (english with german subtitles) from the European Commission.

See the following Youtube video (english with german subtitles) from the European Commission.

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